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19-Tanzanite
January 11, 2023
Solved

Problems logging in connected to Microsoft AD

  • January 11, 2023
  • 2 replies
  • 1183 views

I've got three different Windchill systems that I am trying to move my users over to Microsoft AD.  I have test systems for two of them.  These are Windchill 11.1 systems.  One I have set up and users can login.  The other one, I have set up and I can find users, add them to Windchill, give them groups and licenses but then the users cannot login. I can still login as wcadmin, but wcadmin is still in WindchillDS.  Instead I get this error and a never ending login box.

 

AH01617: user <user name>: authentication failure for "/Windchill/app/": Password Mismatch

 

Both systems are pointing to the same server to access Microsoft AD.  Has anyone encountered this and have a fix or what to look for?

 

Thank you,

Brian

Best answer by psujit

Check Apache app-Windchill-AuthProvider.xml file have correct provider entries.

2 replies

psujit7-BedrockAnswer
7-Bedrock
January 12, 2023

Check Apache app-Windchill-AuthProvider.xml file have correct provider entries.

19-Tanzanite
January 12, 2023

Thank you. I went back and I had made one mistake.  Sometimes when you look too hard you miss the one little thing.