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ptc-1071294-Participant
4-Participant
July 7, 2025
Question

promotion request window doesn't popup automatically

  • July 7, 2025
  • 1 reply
  • 326 views
I am using Windchill PDMLink Release 11.1 and Datecode with CPS M020 CPS30

After checkin via stand alone Edge browser a promotion request window doesn't popup automatically.

    1 reply

    Fadel
    Fadel23-Emerald I
    23-Emerald I
    July 7, 2025

    do you see that accorss all browsers ? any errors in logs ?

    Buiꓘa
    P
    ptc-1071294-ParticipantAuthor
    4-Participant
    July 14, 2025

    In which log file should I have a look?

    It works fine with the embedded browser, but not with the stand alone browser.

    avillanueva
    23-Emerald I
    avillanueva23-Emerald I
    23-Emerald I
    July 14, 2025

    Errors would appear in Methodserver logs. There might be multiple running so you might have to check each on about the time of check in. If you are expecting a popup, are popup blockers off?

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