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sniemiec1-Visitor
1-Visitor
Feb 26, 2016 11:42 AM UTC
Solved

PTC Solution Installer 11.0 - problem with updating installation Standalone Product

Hi,

I have installed Windchill PDM Link 11.0 F000. I want to update existing server installation (install Gateway for Cadence ADW) using PSI version 11.0. After choosing Update Existing Installation/Install Optional Components the "Standalone Product or Component" is grey. I cannot choose it. On the server I have stoppen everyting: tomcat, LDAP directory. Any ideas?

Slavek

sniemiecAnswer
1-Visitor
Feb 26, 2016 1:04 PM UTC

Hi,

Thanks for your idea. I have just found the sollution. I went in wrong place in the PSI 11 interface. "Gateway for Cadence ADW" is not under "Standalone Product or Component". It is inside "PTC Windchill PDMLink". The issue is now solved.

Slavek

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3 replies

BineshKumar12-Explorer
2-Explorer
Feb 26, 2016 12:22 PM UTC

Are you running PSI as the same user who installed WC 11? If not you have to copy the PSI registry from user profile

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sniemiec1-VisitorAuthorAnswer
1-Visitor
Feb 26, 2016 1:04 PM UTC

Hi,

Thanks for your idea. I have just found the sollution. I went in wrong place in the PSI 11 interface. "Gateway for Cadence ADW" is not under "Standalone Product or Component". It is inside "PTC Windchill PDMLink". The issue is now solved.

Slavek

Translate
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