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rcui1-Visitor
1-Visitor
April 17, 2017
Solved

PTC Windchill 11.0 Service Pack - Invalid CD

I am installing Windchill11.0. and all of the packages are latest version from PTC software download web site. when  attempting to copy service pack to the staging folder, it says "Invalid CD selected. Please select another CD". And all of the others copy correctly. the service pack I download is “PTC Windchill 11.0 Service Pack - Critical Patch Sets Bundles M020 =>> MED-61006-CD-110_M020_M020-CPS04-Bundle.”  any ideas? 

issue.png

SergeyEfimovAnswer
1-Visitor
April 18, 2017

The CPS04 bundle installs well but do not use long paths for distributions of Windchill.

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8 replies

TomU
TomU23-Emerald IV
23-Emerald IV
April 17, 2017

Have you tried manually unzipping the file and adding the folder to the staging directory yourself?  This sounds similar to this: PTC Windchill 11.0 Service Pack - Invalid CD

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rcui1-VisitorAuthor
1-Visitor
April 18, 2017

yes  i had. but still alert "Invalid CD selected. Please select another CD" message

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TomU
TomU23-Emerald IV
23-Emerald IV
April 18, 2017

In your picture above the PSI doesn't look like it's missing anything.  Is the picture cut off?

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MikeLockwood22-Sapphire I
22-Sapphire I
April 17, 2017

Had this exact situation week before last.  Tech support response and related CS not very clear.

Ends up that you have to launch solutions installer from the CPS bundle.  I'm a little bit afraid now of what will be needed to install additional components.

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TomU
TomU23-Emerald IV
23-Emerald IV
April 17, 2017

You should always run the PSI (PTC Solutions Installer) inside of the most recently released item.  For example, in this order of preference:

  1. Critical Patch Set  (ex. CPS04)
  2. Service Pack  (ex. M020)
  3. Base Install  (ex. F000)

Installing additional components is no different.  Run from the newest available (generally a critical patch set.)

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rcui1-VisitorAuthor
1-Visitor
April 18, 2017

Actually, I used the PSI in PTC Windchill 11.0 Service Pack - Critical Patch Sets Bundles >> M020-CPS04-Bundle (3747 MB)

Maybe It's a most recently released version?

issue02.png

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