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BrianToussaint19-Tanzanite
19-Tanzanite
August 18, 2022
Question

Reassign task issue

  • August 18, 2022
  • 7 replies
  • 2039 views

I have found that users can reassign tasks that are not their own to any user that they want.  How does one stop this?  Only an admin should be able to do this type of thing.

    7 replies

    HelesicPetr
    HelesicPetr22-Sapphire II
    22-Sapphire II
    August 18, 2022

    Hi @BrianToussaint 

    have you control the ACL rules defined for the user?

    try to test what ACL is related to the Task object and deny it to users.

     

    additional

    My experience is that many customers add user to a Context Manager role and they are surprised that they can do anything 😄 

     

    PetrH

    B
    BrianToussaint19-TanzaniteAuthor
    19-Tanzanite
    August 23, 2022

    Hi @HelesicPetr 

    So the weird thing was that I did it once or twice as a normal user.  So I went in and played with the ACLs.  It stopped it, but when I started back tracking and put all the ACLs back to normal it wouldn't let me anymore.  I did receive a reply from tech support saying that ACLs didn't control this and that it should be controlled by task ownership.

    HelesicPetr
    HelesicPetr22-Sapphire II
    22-Sapphire II
    August 23, 2022

    Hi @BrianToussaint 

    That could be point. 

    If you start to play with ACL, there are used cached rules or what ever it is called, and you need to clear a cache of a user.

    It happened to me many times especially if more method servers are running.

    So all the time you change the ACL of the user, you need to clear the users cache from the Participant Table in utilities on a site.

     

    HelesicPetr_0-1661258002082.png

     

    PetrH

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