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TomU23-Emerald IV
23-Emerald IV
June 17, 2016
Question

Removing Old Servers

  • June 17, 2016
  • 16 replies
  • 7263 views

Does anyone know of a way to remove or hide old systems (GUIDs) from the dashboard?  I've spun up a bunch of different test systems and also created some duplicates (with different GUIDs) using the GUID generator tool after rehosting.  I would like to know how to remove or hide the systems that are no longer needed.

16 replies

MarcoTosin
MarcoTosin21-Topaz I
21-Topaz I
June 17, 2016

Hi Tom,

I have same question.

At the moment I'm waiting to see if after 90 days old servers will disappear automatically.

Another strange thing is about transmitted data gadget where it counts two data for every day.

Marco
T
TomU23-Emerald IVAuthor
23-Emerald IV
June 17, 2016

Another strange thing is about transmitted data gadget where it counts two data for every day.

I think this is because two separate files are transmitted to PTC each day.  One is a zip file and the other is a properties file describing the zip file and your SCN.

MarcoTosin
MarcoTosin21-Topaz I
21-Topaz I
June 17, 2016

I'm with you about the two zip files.

But I'm wondering why it counts two.

I think that if PTC it expect two files to sign data transmitted successfully should be count 1 and if there aren't two files should be 1 fail transmitted data.

Marco
MarcoTosin
MarcoTosin21-Topaz I
21-Topaz I
October 20, 2016

Hi Tom,

below some fresh news arrived today from TS about removing old servers.

Hi Marco,

As per R&D (11th of October) the implementation is done. They are just waiting for QA’s sign-off.

I will ask for a fresh update and keep you posted.

Best regards

Michael

Marco
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TomU23-Emerald IVAuthor
23-Emerald IV
October 20, 2016

Thanks Marco Tosin‌.  I too heard something similar.  Sound like tech support will now be able to manually remove unwanted GUIDs.  No idea if they will extend this out to the end users or not.

MarcoTosin
MarcoTosin21-Topaz I
21-Topaz I
October 21, 2016

Another update from TS.

Hi Marco,

R&D is currently looking into the "update of GUIDs" issue.

A first attempt to fix it had to be rolled back.

Other customers are also requesting the same feature.

We will get some update soon hopefully.

Marco
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