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M
mdebower18-Opal
18-Opal
August 29, 2018
Solved

Report differences between normal user login and Org Admin?

  • August 29, 2018
  • 2 replies
  • 4053 views

We have created a report of Change Notices based on some custom types for our company.   When I run the report with a graph as an Admin, I get what I expect, and want.   A list of the results with a graph.

 

When I log in as a normal user and run the report the results table is paginated with 200 items per page and the graph only shows the results for that page,  not the total.

 

Any way around this?

20180829-131958.png

 

 

 

Best answer by MarcoTosin

Try to search in User preferences with the value 200.

 

In our environment the limit of objects in Tables are 5,000 and it is fixed at Site Level (see image).

 

Maybe your regular user has this limit fixed at 200.

 

Cattura.JPG

2 replies

B
BenLoosli23-Emerald III
23-Emerald III
August 29, 2018

Other than making your normal user account an admin, no.

Are there some areas of Windchill that your normal user does not have access to?

Is there a reporting limit of 200 in the script that the admin user does not hit?

 

M
mdebower18-OpalAuthor
18-Opal
August 30, 2018

The results in the table are the same for both users, 1669.

 

There doesn't appear to be a setting that is creating the pagination.  At least that I have found.

MarcoTosin
MarcoTosin21-Topaz I
21-Topaz I
August 30, 2018

Hi Marc,

have you read this article?

 

How to allow users to see all part numbers even though they do not have access to all parts

 

https://www.ptc.com/it/support/article?n=CS223072

 

Marco
M
mdebower18-OpalAuthor
18-Opal
August 30, 2018

Thanks for the replies.

 

The issue appears to be that the report / graph is formatted differently.   Both the Org Admin and the regular user have the exact same number of results. (1669 change notices)   The difference is that the Org Admin report shows all results whereas the regular user report is paginated into pages of 200.

Then the graph shows the numbers for the page, not the total.

MarcoTosin
MarcoTosin21-Topaz IAnswer
21-Topaz I
August 30, 2018

Try to search in User preferences with the value 200.

 

In our environment the limit of objects in Tables are 5,000 and it is fixed at Site Level (see image).

 

Maybe your regular user has this limit fixed at 200.

 

Cattura.JPG

Marco
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