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avillanueva
avillanueva23-Emerald II
23-Emerald II
Mar 8, 2024 5:37 PM UTC
Solved

Resolving Problem Reports from CR Resolution

I am sure I can run a quick test but let's say I have a Problem Report that is linked to multiple Change Requests. Does the Problem Report get resolved at the first Change Request that is resolved or the last?

d_grahamAnswer
18-Opal
Mar 8, 2024 8:39 PM UTC

The last. Always the last.

Why would anyone write code to resolve a problem report that has multiple issues to be resolved before all issues are resolved? 🤦‍♂️(rhetorical)

 

That said, it’s really all riding on the code you are using. Let’s face it, any of us could write code to resolve after the first, last or majority of the issues are resolved.

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d_graham18-OpalAnswer
18-Opal
Mar 8, 2024 8:39 PM UTC

The last. Always the last.

Why would anyone write code to resolve a problem report that has multiple issues to be resolved before all issues are resolved? 🤦‍♂️(rhetorical)

 

That said, it’s really all riding on the code you are using. Let’s face it, any of us could write code to resolve after the first, last or majority of the issues are resolved.

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avillanueva
avillanueva23-Emerald IIAuthor
23-Emerald II
Mar 9, 2024 12:02 AM UTC

Why? If they coded it poorly and just propagated backwards on the first one. Thanks. Just needed to check.

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