Same workflow task to same Role in different contexts
The company is not using the normal team templates and they have run into an issue where they have the same Role in two different Product contexts and they want to send a task to that Role and have (ALL) both users get the task and both vote (or take the action). The developer is saying that “Windchill only allows 1 role per task, so the same role selected in multiple contexts and/or change teams, will combine all of the users from those teams for a given role”.
The problem is we need everyone selected regardless of context in that Role to get the task and complete the task. As it is now, if anyone completes it then all tasks are completed.
We could create versions of the same Role and append with the context name…
But it seems like PTC should have come across this issue before like having Doc Control process CR’s for all product contexts by having the task sent to a group and all members of the group must complete the task?
The customization is the use of a Document with sections for Approvers, Reviewers. These documents sit in each context and have a “Team Document” name that the workflow looks at. It a way to get around who can manage the approval templates. Another custom interface manages the selection for the task using that document as the resource pool and that feature also manages the ALL or ANY.
When they do use ALL, the workflow skips the second user in the same Functional Role selected in another context as soon as one context votes.

