Schematic viewed in Creo View ECAD not WYSIWYG

We are using Cadence Capture CIS for schematics and have a worker publish representations for the schematic. When we compare the PDF which is user generated out of the tool and the resulting published eda file, there are sections were text.

PDF is below, eda file is above.

I know there is a preference in the schematic viewer for default font and it does have an impact but to ALL text. If the user has multiple fonts in different places, it will correct it in some but be off in others. Do you suggest that I find the best preforming font and make that a default for all or file a bug?