Server error: Cannot retrieve family table neutral data

when I open the file .asm refers to an old project (inserted in the windchill system two years ago)

there is a conflict Server error: Cannot retrieve family table neutral data.

Please could you send me a solution to this problem?

21-Topaz I

You can start researching a solution to your problem using the knowledge base of PTC support.

This is what comes out as a result using the error message you wrote

Marco

Author

1-Visitor

Thank you Marco

I'll try to follow your kind indication

Sign up