Question
SiliconExpert Synch extenstion not synchronizing all parts in windchill
I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.0.0
We recently integrated our Windchill system with SiliconExpert via API using the SiliconExpert Synch extension to synchronize compliance attributes such as REACH and RoHS. While synchronization works correctly for some parts, we’re encountering issues with others: The SuMa Part Synch option successfully checks and sets the values. However, the corresponding attributes remain empty in the Windchill interface. When we recheck the same parts, the values do not match — as if they were not previously set. That suggests that the synchronization is partially working but not fully updating the Windchill attributes for certain parts. Additionally, Windchill text attribute (e.g. reach_cas_number) does not accept multiple values when formatted as 7440-43-9 || 7439-92-1 in SE API. We would like to understand what format the receiving attribute expects so that the values from the SiliconExpert API are correctly populated.
Here are the errors that I faced
The logs show no error at the time of synchronization
We recently integrated our Windchill system with SiliconExpert via API using the SiliconExpert Synch extension to synchronize compliance attributes such as REACH and RoHS. While synchronization works correctly for some parts, we’re encountering issues with others: The SuMa Part Synch option successfully checks and sets the values. However, the corresponding attributes remain empty in the Windchill interface. When we recheck the same parts, the values do not match — as if they were not previously set. That suggests that the synchronization is partially working but not fully updating the Windchill attributes for certain parts. Additionally, Windchill text attribute (e.g. reach_cas_number) does not accept multiple values when formatted as 7440-43-9 || 7439-92-1 in SE API. We would like to understand what format the receiving attribute expects so that the values from the SiliconExpert API are correctly populated.
Here are the errors that I faced
The logs show no error at the time of synchronization