Question
SOAP Errors in PDMLink with Wildfire 5
Hello All,
Not sure if this is exactly the right place to post, but here goes anyway.
We are currently testing PDMLink 9.1 M050 with Pro/E WF5 M060 with the intention of upgrading in a couple of months.
We are set up as a replica site in Australia with our own local content cache server and the master server is in Seattle.
Other replica sites in the US are also experiencing similar issues, but not as frequently as us.
I am testing using the embedded browser in Pro/E and am getting many (more than 6 or 7) SOAP errors per day along with the "The server is currently unavailable.Do you want to switch to offline mode?"
The SOAP errors can happen just by launching WF5 and trying to go to server manager, or import to workspace, add to workspace, change a window configuration.
PDMLink and Pro/E would lock for over 5 minutes then return the error messages.
I raised a call with PTC and they suggested some changes which I have implemented and they helped a bit in that the Pro/E lock ups were not as severe, but am still getting the disconnection and SOAP messages.
We set the logging options and the environment variables as per option 2 in TPI 141793 as well as the Client Property Settings for our config.pro from the PTC Tuning Recommendations document.
PDMLink and Pro/E are definitely running better but I am still frequently getting the following errors:
SOAP Client Error(line1, column 73655):An exception occurred! Type:UnexpectedEOFException, Message:The end of input was not expected.
SOAP Client Error(line1, column 49004):The input ended before all started tags were ended.Last tag started was 'value'.
SOAP Client Error: Failed to open SOAP RPC call response stream.
SOAP Client Error: Failed to finish writing SOAP call request.
Any suggestions would be greatly appreciated, we are currently just treading water on this issue.
TIA
Paul Stephens
CAD Systems Supervisor
Kenworth Trucks Australia
Not sure if this is exactly the right place to post, but here goes anyway.
We are currently testing PDMLink 9.1 M050 with Pro/E WF5 M060 with the intention of upgrading in a couple of months.
We are set up as a replica site in Australia with our own local content cache server and the master server is in Seattle.
Other replica sites in the US are also experiencing similar issues, but not as frequently as us.
I am testing using the embedded browser in Pro/E and am getting many (more than 6 or 7) SOAP errors per day along with the "The server is currently unavailable.Do you want to switch to offline mode?"
The SOAP errors can happen just by launching WF5 and trying to go to server manager, or import to workspace, add to workspace, change a window configuration.
PDMLink and Pro/E would lock for over 5 minutes then return the error messages.
I raised a call with PTC and they suggested some changes which I have implemented and they helped a bit in that the Pro/E lock ups were not as severe, but am still getting the disconnection and SOAP messages.
We set the logging options and the environment variables as per option 2 in TPI 141793 as well as the Client Property Settings for our config.pro from the PTC Tuning Recommendations document.
PDMLink and Pro/E are definitely running better but I am still frequently getting the following errors:
SOAP Client Error(line1, column 73655):An exception occurred! Type:UnexpectedEOFException, Message:The end of input was not expected.
SOAP Client Error(line1, column 49004):The input ended before all started tags were ended.Last tag started was 'value'.
SOAP Client Error: Failed to open SOAP RPC call response stream.
SOAP Client Error: Failed to finish writing SOAP call request.
Any suggestions would be greatly appreciated, we are currently just treading water on this issue.
TIA
Paul Stephens
CAD Systems Supervisor
Kenworth Trucks Australia