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STEVE_V-M4-Participant
4-Participant
March 17, 2025
Question

SolidWorks communication with Windchill Workgroup Manager

  • March 17, 2025
  • 2 replies
  • 715 views

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.2

When launching SolidWorks 2019, it cannot communicate with the Workgroup Manager. I've tried following the instructions on Article - CS310741 but it does not work. I need help in resolving this issue.

Here are the errors that I faced
Unable to connect to Windchill Workgroup Manager, if more than one instance of the authoring application is running, the new one will run disconnected.

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
March 18, 2025

Article - "Receiving following error while launching a 3rd party CAD application: "Unable to connect to Windchill Workgroup Manager. If more than one instance of the authoring application is running, new one will run disconnected."": https://www.ptc.com/en/support/article/CS36129 

S
STEVE_V-M4-ParticipantAuthor
4-Participant
March 18, 2025

Thank you VladimirN for your input.  I tried the methods that this article - CS36129 - is suggesting but my SolidWorks still has this problem and is not connecting to Windchill Workgroup Manager.

prerev_kompan
prerev_kompan11-Garnet
11-Garnet
March 19, 2025

Hi Steve

 

We see that message some times. Usually it's because SolidWorks hasn't closed down properly from the previous session.
If you check Task Manager, you might have 2 or more SolidWorks instances running.

PR_13054861_0-1742371448239.png

Can be found in Background Processes.

Close all SolidWorks entries.

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