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RCNewton1-Visitor
1-Visitor
September 27, 2019
Solved

Some Users Can't See WT parts in windchill.

Some Users Can't See WT parts in windchill.

(Also when happens when they search for just wt parts) 

 

Any ideas on how to get them to be able to see them?

MikeLockwoodAnswer
22-Sapphire I
September 27, 2019

Check the policy admin ACLs. 

Best way is from a WTPart as admin, right click, Edit Access Control.  Search for that user and note their permissions.  Drill down to see the actual statement(s).

Compare for a user who can see and one who cannot - which likely is traced to group membership or possibly mapping to a Role in the Product / Library.

It's also possible that they are hidden by a Profile assigned to the user.

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3 replies

MikeLockwood22-Sapphire IAnswer
22-Sapphire I
September 27, 2019

Check the policy admin ACLs. 

Best way is from a WTPart as admin, right click, Edit Access Control.  Search for that user and note their permissions.  Drill down to see the actual statement(s).

Compare for a user who can see and one who cannot - which likely is traced to group membership or possibly mapping to a Role in the Product / Library.

It's also possible that they are hidden by a Profile assigned to the user.

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VIJITH71-Visitor
1-Visitor
October 3, 2019

Please check whether the user has access to that specific container.

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RCNewton1-VisitorAuthor
1-Visitor
October 3, 2019

So Strange Solution,

This happened after upgrading from 11.0 FOOO to 11.0 M30.

I tried Mlockwoods suggestion and it showed the user had Access to the WT part. (Best way to tell) 

So getting frustrated I just deleted the group and recreated it with all the same permissions. 

Issue Fixed.  I think something in the Upgrade acted funny. 

 

Cheers all,

And thanks for the help

 

 

 

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