Skip to main content
S
sbaty1-Visitor
1-Visitor
July 3, 2019
Question

Spell Check (Exfiltration Vulnerability)

  • July 3, 2019
  • 3 replies
  • 1299 views

So far, I have not found that PTC has informed its customers exactly where (what third-party) text was being sent to for spell checking in Windchill.  I believe customers have a right to know when their data is being sent to an outside party, the details of to whom the data is sent.

    3 replies

    J
    JHall1-Visitor
    1-Visitor
    July 9, 2019

    @sbaty 

    I agree. It's our data, just who is it being sent to?

     

    James

    M
    MichaelChatel5-Regular Member
    5-Regular Member
    July 16, 2019

    Hi Sbaty,

     

    A valid concern and question.

    I would suggest (if you haven't already), making sure to open a Support case for this, and making sure you reference the below knowledge article, and SPR 8341861.  Support can make sure that customers are attached to the SPR.

     

    https://www.ptc.com/en/support/article?n=CS306405

    M
    MichaelChatel5-Regular Member
    5-Regular Member
    July 16, 2019

    Here is a more in-depth article about your concern:

    https://www.ptc.com/en/support/article?n=CS307479

    ...with PTC's plans to move away from the external Spell checker service.

     

    Again, I would highly suggest you make sure to open Support cases to ask about this.

    Terms & ConditionsAccessibility statement