String index out of range: 20

When I try to revise a family table CAD parts, I get an error - "String index out of range: 20"

Does anybody have any idea why this error and how to fix this?

17-Peridot

The issue was there was a html file attached to the generic that caused this issue.

After removing the attachment we were able to revise.

12-Amethyst

Can you please provide the server side error message in the MethodServer.log

There should be more info about what went wrong.

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17-Peridot

Unfortunately I don't have access to the logs

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