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1-Visitor
July 11, 2024
Question

the server is currently unavailable

  • July 11, 2024
  • 3 replies
  • 2054 views
I am using Windchill PDMLink Release N/A and Datecode with CPS N/A

Windchill server does not work with Creo PTC 5

Here are the errors that I faced
the server is currently unavailable

    3 replies

    jbailey
    18-Opal
    July 11, 2024

    What version / build of Windchill?

    1-Visitor
    July 15, 2024

    Windchil PDM essential on Creo 5.

     

    thanks for reply.

    23-Emerald III
    July 15, 2024

    There is a matrix for Windchill versions and the related Creo versions that it will work with.

    We need both the Windchill version and the Creo version to be able to give you an answer.

    Since Creo 5 is out of date and no longer supported, I would guess that Windchill support stopped at Windchill 10.2, maybe WIndchill11.0.

    olivierlp
    Community Manager
    July 11, 2024

    Hello @SA_10556661 .

    Adding to what @jbailey asked, I recommend you tak a look at How to Ask a Good Question - PTC Community. Thank you for your participation.   

    Olivier
    HelesicPetr
    22-Sapphire II
    22-Sapphire II
    July 17, 2024

    Hi @SA_10556661 

    If the page shows "The service unavailable" information, it is usually that the server is not started or restart is in progress.

    HelesicPetr_0-1721203332638.png

     

    You should contact your admin to check why the windchill service is not up. 

    PetrH