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TG_91410451-Visitor
1-Visitor
August 4, 2022
Question

unable to checkout drawing in PDMLink

  • August 4, 2022
  • 2 replies
  • 1447 views

When i am trying to checkout the drawing, it keeps loading.

 

Currently the drawing is in work-state, and i was able to checkout them a week ago.

 

Even my colleague also fails to checkout that part now.

 

I have all the access to that part.It keeps loading for hours.

 

 

2 replies

HelesicPetr
HelesicPetr22-Sapphire II
22-Sapphire II
August 18, 2022

Hi @TG_9141045 

You need to check logs on server or debug the creo session if there is some network issue and so on. 

If loading icon is shown for more then few minutes it it always trouble for simple operations. 

PetrH 

I
Iuliana Nuta13-Aquamarine
13-Aquamarine
August 22, 2022

Hi HelesicPetr


 

I wanted to follow up with you on your post to see if your question has been answered.

If not, please post your current status in the public thread so that we can continue to support.


 

Thanks,

Iuliana

HelesicPetr
HelesicPetr22-Sapphire II
22-Sapphire II
August 22, 2022

Hi @Iuliana Nuta 

I tried to help to find an answer. I have no issue. @TG_9141045 has. 

PetrH

H
Hemant_Chaugule12-Amethyst
12-Amethyst
September 21, 2022

Hello @TG_9141045 ,

Check with the method sever logs and check if there are any errors related to the access, vault, authentication etc. Also sometimes due to multiple relations with the EPMDocuments drawing check out operation can be failed. So it becomes important to understand that how this is related with the other Windchill objects and sometimes you need to check out them too.

If any specific error that you are seeing in the Method server logs or any logs please let us know.

 

Regards,

Hemant Chaugule

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