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13-Aquamarine
April 17, 2015
Question

Unable to register Windchill server with error "The server is no supported" from Workgroup Manager Client in Windchill PDMLink

  • April 17, 2015
  • 1 reply
  • 1829 views

Dear All,

I'm performing installing Windchill Workgroups Manager 10.1 M050 in Client,but it can not connecting to the server (the Server not Supported).

Any suggested about this problems? Thanks for helps.

2015-04-17_104541.jpg

2015-04-17_105427.jpg

Regards.

Deddy

1 reply

23-Emerald II
April 17, 2015

Deddy,

Is it possible that it is connecting to an old workspace cache? If you delete the cache(s) and restart the WWGM does the error go away?

Typical cache locations:

    • %PTC_WF_ROOT%
    • %PTC_WLD_ROOT%
    • ​%userprofile%\AppData\Roaming\PTC\ProENGINEER\Wildfire
    • %userprofile%\AppData\Roaming\PTC\Windchill Workgroup Manager
    • ​%userprofile%\.wwgm