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12-Amethyst
July 29, 2022
Question

Unable to search promotion request based on the attached objects

  • July 29, 2022
  • 1 reply
  • 1553 views

Hi

 

I have created two documents (123.doc and 456.doc) and attached to a promotion request.

 

Now the state of my both documents are changed to "under review".

 

I am unable to search the promotion request by 123.doc. search result returns as zero results.

 

Sathish_Rosario_0-1659076480641.png

 

But I am able to search the promotion request by 456.doc.

 

Sathish_Rosario_1-1659076506593.png

 

Both the objects are attached to single promotion request 04185

 

Sathish_Rosario_2-1659076677185.png

 

Any ideas are welcome.

 

Thank you.

1 reply

16-Pearl
July 29, 2022

It looks like the name of your promotion request includes the 456.doc but not the 123.doc which is why searching by keyword 456 works and 123 does not. 

12-Amethyst
July 30, 2022

Yes. I noticed that point.

 

If I select multiple objects in promotion request, the name of promotion request includes any one of the object.

 

Thank you