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永
永贵_107235453-Newcomer
3-Newcomer
February 22, 2024
Solved

update windchill 12.0 to 13.0 Upgrade Manager Verifying Upgrade Path FAILED

  • February 22, 2024
  • 4 replies
  • 2684 views

Verify Supported Upgrade Path has found errors.The upgrade path for the source system is not supported for an upgrade to this target system. The following required solutions on the source system are at an invalid release level for this upgrade: IE

    Best answer by HelesicPetr

    Hi @永贵_10723545 

    So you need to find the correct path. For example update to the latest CPS and upgrade to wch13 or 

    two phase upgrade to 12,1 and then continue to 13.0

    Or you configured something wrong for the upgrade. 

    PetrH

    4 replies

    HelesicPetr
    22-Sapphire II
    HelesicPetr22-Sapphire IIAnswer
    22-Sapphire II
    February 22, 2024

    Hi @永贵_10723545 

    So you need to find the correct path. For example update to the latest CPS and upgrade to wch13 or 

    two phase upgrade to 12,1 and then continue to 13.0

    Or you configured something wrong for the upgrade. 

    PetrH

      永
      永贵_107235453-NewcomerAuthor
      3-Newcomer
      February 23, 2024

      Hi @HelesicPetr 
      Thank you so much for your guideness.
      Your suggestion is really helpful. So i will try to upgrade again.
      Thank You...!!!

      B
      23-Emerald III
      BenLoosli23-Emerald III
      23-Emerald III
      February 22, 2024

      All versions of 12.X are valid for upgrade to 13.0.

      Either you did something wrong in the upgrade process or you can try a newer CPS of your version of 12.x.

        永
        永贵_107235453-NewcomerAuthor
        3-Newcomer
        February 23, 2024

        Hi @BenLoosli 
        Thank you so much for your guideness.
        Your suggestion is really helpful. So i will try to upgrade again.
        Thank You...!!!

        D
        18-Opal
        d_graham18-Opal
        18-Opal
        February 22, 2024

        Guy,

         

        Get this.

        I install 13.0.0.0 and then later tried to apply Patch to go to 13.0.1.0.

        It was a no go, stating to upgrade path was not supported. Whaaaat?!

        I then did a full fresh install from scratch of 13.0.1.0.

        I have been able to upgrade 13.0.1.0 to 13.0.1.1.

         

        That said, my guess is the solution here is to upgrade from 12.1 to at least 13.0.1.0.

         

        And yes, I’d agree to check supported upgrade paths and install the latest supported CSP on 12.1, if for no other reason than to make sure you’re using the latest and greatest WinDU/WinRU.

         

        My two cents. Which is probably worth the same.😂

          永
          永贵_107235453-NewcomerAuthor
          3-Newcomer
          February 23, 2024

          Hi @d_graham 
          Thank you so much for your guideness.
          Your suggestion is really helpful. So i will try to upgrade again.
          Thank You...!!!

          T
          23-Emerald IV
          TomU23-Emerald IV
          23-Emerald IV
          February 22, 2024

          Here's a link to the document being mentioned:  WindchillSupportedUpdateUpgradePaths.pdf (ptc.com)

           

          It's a bit of a pain to read because the text is too big.  With a little manipulation in Paint, here is the relevant section:

          TomU_0-1708637871577.png

           

            永
            永贵_107235453-NewcomerAuthor
            3-Newcomer
            February 23, 2024

            Hi @TomU 
            Thank you so much for your guideness.
            Your suggestion is really helpful. So i will try to upgrade again.
            Thank You...!!!

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