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amansfield10-Marble
10-Marble
July 1, 2014
Question

User can't save to a workspace

  • July 1, 2014
  • 3 replies
  • 4412 views

We are having a peculiar error with one user who can't save an assembly model containing older checked-in models to her workspace. The Event Manager comes up saying "Save Failed" and looking at the error message it states "Save Action was Aborted". We've tried different workspaces on her machine but no luck.


Saving new objects seems to work fine (ie. new parts inside the new assembly)


I tried logging in as her on another machine and didn't seem to have any trouble, so it seems to be machine specific, not access rights related.


Any ideas how I can track down this error? I've looked in the log files, but there is nothing in there different from any other users.


Windchill 10.1 with Creo 2.0 build M100 / M110


Out of the office until next week so I'll check this thread when I get back

    3 replies

    D
    DarrenStorey12-Amethyst
    12-Amethyst
    July 2, 2014

    Andrew


    does the assembly contain family table instances? If so then make sure your config.pro has the following


    'save_instance_accelerator' = explicit


    Regards Darren

      H
      hspaulding1-Visitor
      1-Visitor
      July 2, 2014

      Also make sure your user doesn't have any out of date files that may or may nothave been modifiedin their WORKSPACE.

      A
      amansfield10-MarbleAuthor
      10-Marble
      July 7, 2014

      Bingo!


      This suggestion helped me to track downand fix the problem! We don't use instance accelerator files but this one user does for compatibility with an external app (Anark Core). I just disabled the option and everything worked as expected.


      Thanks for the suggestion..


      Chalk up another one for the exploder!


      Andrew Mansfield

      In Reply to Darren Storey:



      Andrew


      does the assembly contain family table instances? If so then make sure your config.pro has the following


      'save_instance_accelerator' = explicit


      Regards Darren


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