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SV_100631325-Regular Member
5-Regular Member
December 6, 2022
Solved

User unable to create folder inside product

  • December 6, 2022
  • 6 replies
  • 1965 views

Hello All,

One of our engineers is unable to create a folder inside Product. He has same user role as other engineers but only one engineer is having this issue.

 

How do I provide him access to create folders?

Best answer by SWeiler_9940261

You can use Edit Access Control to see what access the various users and roles have. Go to a product detail page, then actions-> Edit Access Control. It will show permissions for the roles, and you can add a user to the table to see what permissions they have.  

6 replies

HelesicPetr
HelesicPetr22-Sapphire II
22-Sapphire II
December 6, 2022

Hi @SV_10063132 

Check the methodserver log to get more information what access rule is missing. usually it is written there.

 

Sometimes it is combination of more roles that do not allow to create object. For example Guest role is not good idea to use for users who should create something in the system.

 

PetrH

B
BenLoosli23-Emerald III
23-Emerald III
December 6, 2022

Does that one user have a different Profile assigned?

Assign the roles and profile to that user from another user that can create folders.

 

In my system, users do not have permission to create folders, only admins.

    HelesicPetr
    HelesicPetr22-Sapphire II
    22-Sapphire II
    December 6, 2022

    @BenLoosli 

    Good point. OOTB configuration do not contains ACL rule to allow users in a role Members to create folder

    also other roles missing ACL rule to create Folder.

    Only Context Managers can do that.

     

    Usually it is necessary to add that ACL to allow creation of folder to specific role 

     

    PetrH 

    S
    SWeiler_994026116-PearlAnswer
    16-Pearl
    December 6, 2022

    You can use Edit Access Control to see what access the various users and roles have. Go to a product detail page, then actions-> Edit Access Control. It will show permissions for the roles, and you can add a user to the table to see what permissions they have.  

      S
      SV_100631325-Regular MemberAuthor
      5-Regular Member
      December 7, 2022

      Thanks, I gave the user create permission for the subfolder policy,

       

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