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Srivalli12-Amethyst
12-Amethyst
Apr 15, 2024 12:28 PM UTC
Solved

Users of one region belonging to one domain are not able to login to Windchill

Users of one region belonging to one domain are not able to login to Windchill.

Windchill is configured with AD group which has users from 3 domains. Suddenly it stopped working for 1 domain, is there anything needed to be done at Windchill end?

Hari_VaraAnswer
16-Pearl
Apr 16, 2024 4:51 AM UTC

Hi,

What does the MS Logs catch?

 

The cause may be outside Windchill. You need to check the logs.

 

Rgds

Hari

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2 replies

Hari_Vara16-PearlAnswer
16-Pearl
Apr 16, 2024 4:51 AM UTC

Hi,

What does the MS Logs catch?

 

The cause may be outside Windchill. You need to check the logs.

 

Rgds

Hari

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    Srivalli12-AmethystAuthor
    12-Amethyst
    Apr 16, 2024 7:59 AM UTC

    @Hari_Vara  Yes, you are correct. It is found to be an issue in active directory for a particular domain.

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