Using Compare Content from Version History page in Creo Workspace

Hello everyone,

Has anyone had success using the Compare Content command from Version History page in Creo Workspace?

I tried the procedure at http://support.ptc.com/cs/help/windchill_hc/wc101_hc/index.jspx?id=CADxInfoPgRprtsContentCompare&action=show but at the point it says a report will be presented, no report is presented.  Instead it does not appear in our installation. Two Creo windows are open, the Base Model version with a renamed filename to include the suffix: _CMO, and another window with no revision that is the active window. This active window has the Menu Manager open with the following commands available: Create, Copy From, Retrieve, List, Import, Export, Retrieve Rep, Quit.

- Jim