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1-Visitor
March 28, 2025
Question

Vault Host creation Issue

  • March 28, 2025
  • 1 reply
  • 656 views

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.2.0

Our intention is to configure external vault. That whenever we upload content files it should be uploaded in different system instead of default/current system.

When trying to create new Host , its shows error "Create mount for root folder "defaultsystemrootfolder" failed. Nested exception is: wt.util.WTException: Mount status cannot be determined"
I followed this Article "https://www.ptc.com/en/support/article/CS351880" but didn't work.

1 reply

avillanueva
23-Emerald I
23-Emerald I
March 28, 2025

What does your logs show? There should be a more detailed error there.

1-Visitor
March 28, 2025

ERROR [ajp-nio-127.0.0.1-8010-exec-7] com.ptc.windchill.vaulting.rest.HostResource wcadmin - (wt.fv.fvResource/54) wt.util.WTException: Create mount for root folder "defaultsystemrootfolder" failed.

18-Opal
March 31, 2025

Hello AK_10242704,
Can you collect Windchill logs with below loggers set to TRACE ?
wt.wrmf
wt.intersvrcom
wt.fv
KR,
Charles.