wcadmin does not have permissions on Windchill 11.0

Thank you for the reply.

Yes wcadmin had administrator permissions earlier.

nothing changed just check when we had to renew the license

this is the only user we had

this is an old installation.

Yes in couple of kb articles we got this information however we can see only blank window in sites. hence unable to identify if wcadmin was added to a license profile.

any other option we can we reset the settings of wcadmin to have full rights would be appreciated.

thanks in advance