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rratti1-Visitor
1-Visitor
September 15, 2015
Solved

Who can explain me how it works and how can I open Task Assistant?

  • September 15, 2015
  • 2 replies
  • 3913 views

Who can explain me how it works and how can I open Task Assistant?

Thanks a lot

Best answer by LoriSood

I took a look at the code for the TrackTaskbarValidator class. Both of the "Open Task Assistant" actions will be disabled if the Task is not an instance of the WorkItem class, you are not logged in as the owner of the current Task, or if the current Task is complete.

Object type can be determined from the URL:

10-2-2015 11-06-50 AM.png

From your original screenshot it looks like you are logged in as rafaella user, but the task is owned by Administrator.

10-2-2015 10-58-03 AM.png

If you are logged in as Administrator, you are still not able to see the Open Task Assistant for this task?

2 replies

C
ChrisSpartz13-Aquamarine
13-Aquamarine
September 15, 2015

Hereis a link to the Windchill Help Center's page on the Task Assistant with some information about it:
http://support.ptc.com/cs/help/windchill_hc/wc102_hc/index.jspx?id=AssignmentsTaskAssistant&action=show

R
rratti1-VisitorAuthor
1-Visitor
September 16, 2015

I read the link with information, thanks, but it says: "To enter Task assistant, select action Open task assistant in the action menù for a task in the table Task or in the information page of a task" --> I tried but I can't find the Task assistant.

B
BineshKumar12-Explorer
2-Explorer
September 16, 2015

task assistant.PNG

Go To the actions tab of the task and open task assistant

Thank you

Binesh  Kumar

Barry Wehmiller

R
rratti1-VisitorAuthor
1-Visitor
October 2, 2015

I tried with the Debug but this is the result:

The behaviour is the same for Admin

Thanks

L
LoriSood23-Emerald IIAnswer
23-Emerald II
October 2, 2015

I took a look at the code for the TrackTaskbarValidator class. Both of the "Open Task Assistant" actions will be disabled if the Task is not an instance of the WorkItem class, you are not logged in as the owner of the current Task, or if the current Task is complete.

Object type can be determined from the URL:

10-2-2015 11-06-50 AM.png

From your original screenshot it looks like you are logged in as rafaella user, but the task is owned by Administrator.

10-2-2015 10-58-03 AM.png

If you are logged in as Administrator, you are still not able to see the Open Task Assistant for this task?

    R
    rratti1-VisitorAuthor
    1-Visitor
    October 5, 2015

    Your reply solved my problem, thanks a lot!

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