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TP_146773614-Participant
4-Participant
September 8, 2026
Question

Windchill 11.0 - Where are Risk and Reliability backups stored?

  • September 8, 2026
  • 2 replies
  • 57 views

I am using Windchill Risk and Reliability Enterprise Edition (Formerly Relex) Release 11.1 and Datecode with CPS02 to perform Mean Time Before Failure (MTBF) calculations on circuit board assemblies.  We run the Enterprise Edition on a server. We no longer have a dedicated IT application person on staff so we've lost our application expertise.

The issue I'm having is with a project backup. I'm able to select the project I want to backup, go through the backup steps and get the message that the backup completed successfully. But, we can't find the backup file. It's not stored locally on my PC and our IT person wasn't able to locate it on the server.

Where would the backup file would be saved?  Filename?  File extension?

Thanks in advance

2 replies

VladimirN24-Ruby IV
24-Ruby IV
September 9, 2026

Take a look here - "Viewing Where Files are Located": https://support.ptc.com/help/wrr/r13.0.1.0/en/index.html#page/wrr/ReferenceGuide/basics/view_where_files_located.html 

TP_146773614-ParticipantAuthor
4-Participant
September 9, 2026

Thanks for the response.  

I’ve looked in those directories.  The only files I could find are Excel cvs files that I generated.  There weren’t any backup files.  I cleared out the directory and made a backup of my project.  Nothing was written to directories.  

I believe the backups are being stored on the server somewhere.  I don’t have personal access to the server.

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