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12-Amethyst
February 28, 2023
Solved

Windchill 11 installation

  • February 28, 2023
  • 1 reply
  • 1048 views

We are on the stage of upgrading windchill 10 to windchill 12.

So in the process we are installing windchill 11.0 in linux environment.

Oracle is installed and using psi we are trying to configure database in db server.

PSI is getting failed in ocu stage.

I executed below commands :

export ORACLE_HOME=/u01/app/oracle/product/11.2.0/dbhome_1
export PATH=$ORACLE_HOME/bin:$PATH
export PATH=$ORACLE_HOME:$PATH
export PATH=/usr/bin:/usr/local/bin:/usr/sbin:/sbin:/usr/local/sbin:/usr/ucb:/usr/ccs/bin:$ORACLE_HOME/ bin:$PATH
export SHLIB_PATH=/u01/app/oracle/product/11.2.0/lib:$SHLIB_PATH
LD_LIBRARY_PATH=$ORACLE_HOME/lib:$LD_LIBRARY_PATH
export LIBPATH=/u01/app/oracle/product/11.2.0/lib:$LIB_PATH
export LAX_VM=/usr/lib/jvm/java-1.8.0-openjdk-1.8.0.362.b08-1.el7_9.x86_64/jre/bin/java

 

Empty OCU folder was getting created when psi failed  , then i executed below commands to get ocu files:

/u01/PTC_Installables/windchill_11.0_third_party_software/OCU/setup LAX_VM /var/tmp/ptc_installer_jres/Sun_JRE_1.8.0_202_Linux_INTEL/jre/bin/java -f /u01/ptc/Windchill_11.0/PSI/installer/PSITempProps/ocu-installer.properties -DMULTI_PROGRAM_EXEC=1

 

ERRORS in Psi logs :

DEBUG 2023-02-27 13:54:13 - java.io.FileNotFoundException: Unable to find bundle version.xml
DEBUG 2023-02-27 13:54:13 - at com.ptc.windchill.install.psi.ctl.selectors.InstallInstanceListSelector.getBundleReleaseId(InstallInstanceListSelector.java:288)

ERRORS in OCU Logs:


standard output:
output: /u01/app/oracle/product/11.2.0/dbhome_1/bin/lsnrctl: error while loading shared libraries: libclntsh.so.11.1: cannot open shared object file: No such file or directory
exit code: 127

 

 

Attaching ocu logs and psi logs here.

Best answer by Fadel

make sure the OS version is supported , see https://www.ptc.com/en/support/article/CS330872 

1 reply

Fadel
Fadel23-Emerald IAnswer
23-Emerald I
December 2, 2023

make sure the OS version is supported , see https://www.ptc.com/en/support/article/CS330872 

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