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T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
June 4, 2022
Question

Windchill 12.1 - Issue with Additional Files Download

  • June 4, 2022
  • 2 replies
  • 3869 views

Just upgraded to Windchill 12.1 and I'm noticing an odd issue when additional files are downloaded from the representation.  For some reason Windchill (or Apache) is dynamically replacing every space character with a plus sign (+).  The additional files themselves do not include the plus sign in their names, and this can be seen by downloading the entire representation.  I dug through the preferences thinking maybe this is something new, but I'm not finding anything.  Please let me know if you have seen this before or have any idea what might be causing it.  Thanks!

 

TomU_0-1654379037018.png

 

 

    2 replies

    J
    Joe_Sun21-Topaz II
    21-Topaz II
    June 13, 2022

    Hello,

     

             This is due to a code change in class:  com.ptc.windchill.enterprise.wvs.repsAndMarkups.commands.ListRepFilesController

     

    Within the download URL which constructed by the class:

    • Before 12.1  ----  var filename = filename
    • start from 12.1  ---- var filename = URLEncoder.encode(filename,"UTF-8")

    Replace the class by the one from a previous release could temporally workaround this symptom, however, is not officially supported. 

      T
      23-Emerald IV
      TomU23-Emerald IVAuthor
      23-Emerald IV
      June 13, 2022

      Thanks.  That's more than I've heard from tech support so far.  Not sure why filenames need to be 'URL encoded' on this one particular page...

      J
      Joe_Sun21-Topaz II
      21-Topaz II
      June 15, 2022

      Hi Tom,

             In some rare scenario, for example, whenever a filename is something like "xyz-balabala%.pdf"  (filename has a '%' just before the '.') then without the 'URL encoder' method, such data will be failed to be downloaded.  Considering in most of time, chance of such case is very small, so no worry about this new updates.

      T
      23-Emerald IV
      TomU23-Emerald IVAuthor
      23-Emerald IV
      June 15, 2022

      For those who may be interested, an SPR has been filed and a corresponding KB article created.

      https://www.ptc.com/en/support/article/CS371226

       

      I was able to use a class file from a 12.0 system to get around the issue for now.

        B
        BjoernRueegg17-Peridot
        17-Peridot
        June 16, 2022

        It will not be fixed before 12.1.2? Not even in a CPS?

        T
        23-Emerald IV
        TomU23-Emerald IVAuthor
        23-Emerald IV
        June 16, 2022

        Not sure.  It was an intentional (undocumented) change by PTC, so first I have to convince them that it was a mistake to make the change in the first place.

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