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12-Amethyst
April 1, 2025
Solved

Windchill 13.1 Parts Link " and "Windchill 13.1 MPM Link" media CD not available on PTC site

  • April 1, 2025
  • 1 reply
  • 688 views

Version: Windchill 13.0

 

Use Case: Windchill 13.1 Parts Link " and "Windchill 13.1 MPM Link" media CD not available on PTC site


Description:

Hello Experts,
I am installing the WC 13.1.0.0 on windows server.
While installing the WC at end steps it was asking for Medica kits to be copied to staging area.
It was asking for the "Windchill 13.1 Parts Link " and "Windchill 13.1 MPM Link" media CD. When I checked that on PTC site I am not able to find any relevant Media on site.
Please see attached images for reference. Has nay one faced this issue?

If you have any idea where to check. Please let me know where we can find the latest software media for above mentioned modules.

Best answer by Pratik_More

It seems the mentioned medica files was not enabled for my company. Post follow up with PTC missing software CD medical made available by PTC license and support team.

1 reply

avillanueva
23-Emerald I
23-Emerald I
April 1, 2025

Strange I cannot see 13.1 in listing at all. I believe it should be there since you have it in your images. 

Pratik_More12-AmethystAuthorAnswer
12-Amethyst
April 2, 2025

It seems the mentioned medica files was not enabled for my company. Post follow up with PTC missing software CD medical made available by PTC license and support team.