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3-Newcomer
Sep 19, 2023 1:44 PM UTC
Question

Windchill checkin not available from workspace and move not available in commonspace for all users

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.7

We recently updated our license file and which required some new configurations. In order to get any of my CAD authors to be able to connect to windchill and access the database I had to make them all administrators. I did have them in the following groups. Authors, WL Base Licesne, and WL Creo Data Management, I don't have any users under the WL PDM Link Perm Group. Once I added them to the organization adminisrator group they could then access windchill. However, now from the workspace the checkin button is missing. I can upload from the workspace so I can set folders I want doing that but then I have to checkin from the creo navigation not inside the workspace. Also inside the commonspace the Move command is missing. I need help setting things up correctly.

10 replies

avillanueva
23-Emerald II
Sep 19, 2023 2:04 PM UTC

What does your license Management Info page say? For my users, they need to be in the PTC Creo Data Management and Visualization group AND PTC Windchill Advanced License group. Check to make sure they are also not in View and Print License group.

avillanueva_0-1695132190749.png

 

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bbennett3-NewcomerAuthor
3-Newcomer
Sep 19, 2023 2:12 PM UTC

This is all I am seeing in my license details.

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avillanueva
23-Emerald II
Sep 19, 2023 2:14 PM UTC

No image uploaded.

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