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LukasM_3HTi4-Participant
4-Participant
March 28, 2025
Solved

Windchill Download preference

Version: Windchill 12.1

 

Use Case: Download preference in windchill keeps changing to use the desktop integration


Description:

I have a user who wants the download preference to be the basic browser functionality. He sets that preference but when he downloads a part number log he's greeted with this error message. Is there something that needs to be set so this stops happening? 

avillanueva
avillanuevaAnswer
23-Emerald II
March 28, 2025

They likely saw this message when they used the desktop integration:

avillanueva_0-1743170796445.png

You can change a setting in the integration to stop this from occurring:

avillanueva_1-1743170844195.png

Right click on your configuration or view user settings. Uncheck this option and it should stop.

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2 replies

avillanueva
avillanueva23-Emerald IIAnswer
23-Emerald II
March 28, 2025

They likely saw this message when they used the desktop integration:

avillanueva_0-1743170796445.png

You can change a setting in the integration to stop this from occurring:

avillanueva_1-1743170844195.png

Right click on your configuration or view user settings. Uncheck this option and it should stop.

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    LukasM_3HTi4-ParticipantAuthor
    4-Participant
    March 28, 2025

    Awesome, I'll try this out!

     

    Thanks

     

     

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