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clawson1-Visitor
1-Visitor
July 30, 2015
Question

Windchill Error when user tries to open a file

  • July 30, 2015
  • 6 replies
  • 1649 views

One of our users selects a file's name to open the file and gets a screen that says Windchill error. The error also appears when the user selects check out and download. Anybody else seen this issue?


6 replies

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BineshKumar12-Explorer
2-Explorer
July 30, 2015

What if another user access the same file from a different user name?

Thanks

Binesh

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bsindelar1-Visitor
1-Visitor
July 30, 2015

Can you post a screen-shot of the error?

Do you use replication and replica servers in your installation?

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ChrisSpartz13-Aquamarine
13-Aquamarine
July 30, 2015

Have you checked the Method Server log? There should be a more descriptive error printed to log at the time the error occurred in the UI.

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    ChrisSpartz13-Aquamarine
    13-Aquamarine
    September 30, 2015

    Craig,

    Were you able to resolve this issue with this file? If so, please let us know the resolution.

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    doehr1-Visitor
    1-Visitor
    February 22, 2016

    Unfortunately there are many, many ways that can happen, we need more details. What exactly does the error say, and what access level does the user have to the files in question?

    Daryl

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    LoriSood23-Emerald II
    23-Emerald II
    March 5, 2016

    I'm going to guess that this issue has long since been resolved, but, Craig, if you found a solution or can explain what the error was it would definitely be beneficial for the community.

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