8-Gravel

Question

Windchill Error while loading the Describe By document using linked to MPMStandardOperation

Forum|Forum|2 years ago
October 18, 2023
2 replies
2832 views

Hi,

I am experiencing an error (as attached in the screenshot) when trying view the Document attached to the MPMStandardOperation on Windchill 11.1.

Furthermore, this is happening intermittently using a non-admin account only however this error is not appearing when logged into Windchill with an admin account.

Following is the snippet from the Method Server logs:

Resource bundle/Message key = wt.vc.config.configResource/1
(wt.vc.config.configResource/1) wt.vc.config.ConfigException: An element of the wt.fc.QueryResult"results" is invalid: all elements should be "wt.vc.views.ViewManageable"

Would appreciate any suggestion, how to overcome this issue.

Manufacturing_Transformation

Rocket_Max

17-Peridot

Hi @HJ_10071856

Will you share the complete logs? Did you clear the cache first?

HJ_10071856

Author

8-Gravel

Hi @Rocket_Max, Yes I did cleared the browser cache (on the client machine) and also cleared the Apache Tomcat and Info Engine cache on the server. But no luck.

Following is the complete Stack Trace from one of the Method Server Logs while replicating the issue: have replaced the actual time stamp with "Date Time" and masked the username to ####

Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: Message: Resource bundle/Message key = wt.vc.config.configResource/1
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: wt.vc.config.ViewConfigSpec.process(ViewConfigSpec.java:317)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: wt.part.WTPartStandardConfigSpec.process(WTPartStandardConfigSpec.java:367)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: wt.part.WTPartConfigSpec.process(WTPartConfigSpec.java:612)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.collectionsrv.engine.Query.processByConfigSpec(Query.java:1569)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.collectionsrv.engine.Query.execute(Query.java:912)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.collectionsrv.engine.CollectionSrvHelper.buildResult(CollectionSrvHelper.java:553)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.htmlcomp.collection.engine.UICollector.processCollectionDefinition(UICollector.java:4563)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.htmlcomp.collection.engine.UICollector.getDependents(UICollector.java:4131)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.htmlcomp.collection.engine.UICollector.collect(UICollector.java:1785)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.htmlcomp.collection.engine.StandardUICollectionService.collect(StandardUICollectionService.java:663)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.htmlcomp.collection.engine.StandardUICollectionService.collect(StandardUICollectionService.java:725)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: sun.reflect.GeneratedMethodAccessor1269.invoke(Unknown Source)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: java.lang.reflect.Method.invoke(Method.java:498)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.sun.proxy.$Proxy45.collect(Unknown Source)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.assocnav.server.CollectorServiceAssociationNavigator.performCollection(CollectorServiceAssociationNavigator.java:448)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.assocnav.server.CollectorServiceAssociationNavigator.navigate(CollectorServiceAssociationNavigator.java:192)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.assocnav.server.AssociationNavigatorHarness.expandTIIs(AssociationNavigatorHarness.java:186)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.assocnav.server.NodeExpander.expandAndSortIds(NodeExpander.java:453)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.assocnav.server.NodeExpander.expand(NodeExpander.java:233)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.ops.server.internal.NavigateOperation.run(NavigateOperation.java:223)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.ops.server.internal.NavigateOperation.runUsingAsyncDataSource(NavigateOperation.java:121)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.ops.server.DefaultOperationDispatcher$OperationServiceDataSourceTask._execute(DefaultOperationDispatcher.java:327)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.ops.server.DefaultOperationDispatcher$OperationServiceDataSourceTask.run(DefaultOperationDispatcher.java:290)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.mvc.ds.server.DefaultDataSourceManager$DataSourceTaskCallable.callInContext(DefaultDataSourceManager.java:224)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.mvc.ds.server.DefaultDataSourceManager$DataSourceTaskCallable.callInContext(DefaultDataSourceManager.java:193)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.mvc.ds.server.MethodContextCallable.call(MethodContextCallable.java:47)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: java.util.concurrent.FutureTask.run(FutureTask.java:266)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: java.lang.Thread.run(Thread.java:748)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.cat.ops.server.internal.NavigateOperation #### - Message: Resource bundle/Message key = wt.vc.config.configResource/1
(wt.vc.config.configResource/1) wt.vc.config.ConfigException: An element of the wt.fc.QueryResult"results" is invalid: all elements should be "wt.vc.views.ViewManageable"
at wt.vc.config.ViewConfigSpec.process(ViewConfigSpec.java:317)
at wt.part.WTPartStandardConfigSpec.process(WTPartStandardConfigSpec.java:367)
at wt.part.WTPartConfigSpec.process(WTPartConfigSpec.java:612)
at com.ptc.core.collectionsrv.engine.Query.processByConfigSpec(Query.java:1569)
at com.ptc.core.collectionsrv.engine.Query.execute(Query.java:912)
at com.ptc.core.collectionsrv.engine.CollectionSrvHelper.buildResult(CollectionSrvHelper.java:553)
at com.ptc.core.htmlcomp.collection.engine.UICollector.processCollectionDefinition(UICollector.java:4563)
at com.ptc.core.htmlcomp.collection.engine.UICollector.getDependents(UICollector.java:4131)
at com.ptc.core.htmlcomp.collection.engine.UICollector.collect(UICollector.java:1785)
at com.ptc.core.htmlcomp.collection.engine.StandardUICollectionService.collect(StandardUICollectionService.java:663)
at com.ptc.core.htmlcomp.collection.engine.StandardUICollectionService.collect(StandardUICollectionService.java:725)
at sun.reflect.GeneratedMethodAccessor1269.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at com.sun.proxy.$Proxy45.collect(Unknown Source)
at com.ptc.cat.assocnav.server.CollectorServiceAssociationNavigator.performCollection(CollectorServiceAssociationNavigator.java:448)
at com.ptc.cat.assocnav.server.CollectorServiceAssociationNavigator.navigate(CollectorServiceAssociationNavigator.java:192)
at com.ptc.cat.assocnav.server.AssociationNavigatorHarness.expandTIIs(AssociationNavigatorHarness.java:186)
at com.ptc.cat.assocnav.server.NodeExpander.expandAndSortIds(NodeExpander.java:453)
at com.ptc.cat.assocnav.server.NodeExpander.expand(NodeExpander.java:233)
at com.ptc.cat.ops.server.internal.NavigateOperation.run(NavigateOperation.java:223)
at com.ptc.cat.ops.server.internal.NavigateOperation.runUsingAsyncDataSource(NavigateOperation.java:121)
at com.ptc.cat.ops.server.DefaultOperationDispatcher$OperationServiceDataSourceTask._execute(DefaultOperationDispatcher.java:327)
at com.ptc.cat.ops.server.DefaultOperationDispatcher$OperationServiceDataSourceTask.run(DefaultOperationDispatcher.java:290)
at com.ptc.mvc.ds.server.DefaultDataSourceManager$DataSourceTaskCallable.callInContext(DefaultDataSourceManager.java:224)
at com.ptc.mvc.ds.server.DefaultDataSourceManager$DataSourceTaskCallable.callInContext(DefaultDataSourceManager.java:193)
at com.ptc.mvc.ds.server.MethodContextCallable.call(MethodContextCallable.java:47)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

Thanks

HelesicPetr

22-Sapphire II

Hi @HJ_10071856

Try to add a full control ACL rule for WTObject to the user.

If the error disappears then you need to find a specific object type where the ACL rule is missing

(do not forget to delete participant cache after ACL change)

PetrH

HelesicPetr

22-Sapphire II

Hi @HJ_10071856

If the admin does not see the error, then ACL rules are missing for the users

MethodServer log can show more detail of the error.

PetrH

HJ_10071856

Author

8-Gravel

Hi @HelesicPetr, yes that is true. Admin user are supposed to have Full Control whereas the intention is that the non-admin user should only have Read access. However the actual problem is encountered when loading the page, wherein no attempt is made to modify/add information to the Standard Operation or the linked Describe By Document.

Following is the stack trace from the Method Server logs when I tried to replicate the issue: have replaced the actual time stamp with "Date Time" and masked the username to ####

Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: Message: Resource bundle/Message key = wt.vc.config.configResource/1
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: wt.vc.config.ViewConfigSpec.process(ViewConfigSpec.java:317)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: wt.part.WTPartStandardConfigSpec.process(WTPartStandardConfigSpec.java:367)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: wt.part.WTPartConfigSpec.process(WTPartConfigSpec.java:612)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.collectionsrv.engine.Query.processByConfigSpec(Query.java:1569)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.collectionsrv.engine.Query.execute(Query.java:912)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.collectionsrv.engine.CollectionSrvHelper.buildResult(CollectionSrvHelper.java:553)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.htmlcomp.collection.engine.UICollector.processCollectionDefinition(UICollector.java:4563)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.htmlcomp.collection.engine.UICollector.getDependents(UICollector.java:4131)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.htmlcomp.collection.engine.UICollector.collect(UICollector.java:1785)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.htmlcomp.collection.engine.StandardUICollectionService.collect(StandardUICollectionService.java:663)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.core.htmlcomp.collection.engine.StandardUICollectionService.collect(StandardUICollectionService.java:725)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: sun.reflect.GeneratedMethodAccessor1269.invoke(Unknown Source)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: java.lang.reflect.Method.invoke(Method.java:498)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.sun.proxy.$Proxy45.collect(Unknown Source)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.assocnav.server.CollectorServiceAssociationNavigator.performCollection(CollectorServiceAssociationNavigator.java:448)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.assocnav.server.CollectorServiceAssociationNavigator.navigate(CollectorServiceAssociationNavigator.java:192)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.assocnav.server.AssociationNavigatorHarness.expandTIIs(AssociationNavigatorHarness.java:186)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.assocnav.server.NodeExpander.expandAndSortIds(NodeExpander.java:453)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.assocnav.server.NodeExpander.expand(NodeExpander.java:233)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.ops.server.internal.NavigateOperation.run(NavigateOperation.java:223)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.ops.server.internal.NavigateOperation.runUsingAsyncDataSource(NavigateOperation.java:121)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.ops.server.DefaultOperationDispatcher$OperationServiceDataSourceTask._execute(DefaultOperationDispatcher.java:327)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.cat.ops.server.DefaultOperationDispatcher$OperationServiceDataSourceTask.run(DefaultOperationDispatcher.java:290)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.mvc.ds.server.DefaultDataSourceManager$DataSourceTaskCallable.callInContext(DefaultDataSourceManager.java:224)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.mvc.ds.server.DefaultDataSourceManager$DataSourceTaskCallable.callInContext(DefaultDataSourceManager.java:193)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: com.ptc.mvc.ds.server.MethodContextCallable.call(MethodContextCallable.java:47)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: java.util.concurrent.FutureTask.run(FutureTask.java:266)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.core.collectionsrv.engine.CollectorSrvCache #### - CollectionSrvHelper.getStackTrace :: java.lang.Thread.run(Thread.java:748)
Date Time ERROR [DataSource Task Executor-82976] com.ptc.cat.ops.server.internal.NavigateOperation #### - Message: Resource bundle/Message key = wt.vc.config.configResource/1
(wt.vc.config.configResource/1) wt.vc.config.ConfigException: An element of the wt.fc.QueryResult"results" is invalid: all elements should be "wt.vc.views.ViewManageable"
at wt.vc.config.ViewConfigSpec.process(ViewConfigSpec.java:317)
at wt.part.WTPartStandardConfigSpec.process(WTPartStandardConfigSpec.java:367)
at wt.part.WTPartConfigSpec.process(WTPartConfigSpec.java:612)
at com.ptc.core.collectionsrv.engine.Query.processByConfigSpec(Query.java:1569)
at com.ptc.core.collectionsrv.engine.Query.execute(Query.java:912)
at com.ptc.core.collectionsrv.engine.CollectionSrvHelper.buildResult(CollectionSrvHelper.java:553)
at com.ptc.core.htmlcomp.collection.engine.UICollector.processCollectionDefinition(UICollector.java:4563)
at com.ptc.core.htmlcomp.collection.engine.UICollector.getDependents(UICollector.java:4131)
at com.ptc.core.htmlcomp.collection.engine.UICollector.collect(UICollector.java:1785)
at com.ptc.core.htmlcomp.collection.engine.StandardUICollectionService.collect(StandardUICollectionService.java:663)
at com.ptc.core.htmlcomp.collection.engine.StandardUICollectionService.collect(StandardUICollectionService.java:725)
at sun.reflect.GeneratedMethodAccessor1269.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at com.sun.proxy.$Proxy45.collect(Unknown Source)
at com.ptc.cat.assocnav.server.CollectorServiceAssociationNavigator.performCollection(CollectorServiceAssociationNavigator.java:448)
at com.ptc.cat.assocnav.server.CollectorServiceAssociationNavigator.navigate(CollectorServiceAssociationNavigator.java:192)
at com.ptc.cat.assocnav.server.AssociationNavigatorHarness.expandTIIs(AssociationNavigatorHarness.java:186)
at com.ptc.cat.assocnav.server.NodeExpander.expandAndSortIds(NodeExpander.java:453)
at com.ptc.cat.assocnav.server.NodeExpander.expand(NodeExpander.java:233)
at com.ptc.cat.ops.server.internal.NavigateOperation.run(NavigateOperation.java:223)
at com.ptc.cat.ops.server.internal.NavigateOperation.runUsingAsyncDataSource(NavigateOperation.java:121)
at com.ptc.cat.ops.server.DefaultOperationDispatcher$OperationServiceDataSourceTask._execute(DefaultOperationDispatcher.java:327)
at com.ptc.cat.ops.server.DefaultOperationDispatcher$OperationServiceDataSourceTask.run(DefaultOperationDispatcher.java:290)
at com.ptc.mvc.ds.server.DefaultDataSourceManager$DataSourceTaskCallable.callInContext(DefaultDataSourceManager.java:224)
at com.ptc.mvc.ds.server.DefaultDataSourceManager$DataSourceTaskCallable.callInContext(DefaultDataSourceManager.java:193)
at com.ptc.mvc.ds.server.MethodContextCallable.call(MethodContextCallable.java:47)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

Sign up

Please use your PTC eSupport account.

Welcome to the PTC Community

Please use your PTC eSupport account.

Scanning file for viruses.

This file cannot be downloaded