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RT_1139706110-Marble
10-Marble
November 11, 2025
Solved

Windchill Homepage Blank and Empty

Hello,
I am observing Windchill Homepage Blank and Empty.
This is after updating the Windchill url from http to https.
I have restarted Windchill and the server.

Can you suggest what is the issue ?

RT_11397061_0-1762845004608.png

 

RT_11397061Answer
10-Marble
November 11, 2025

Hello,

Thank you for the response.
Yes, it was a missed step.
I also checked wt.properties file to for below,
wt.webserver.protocol=http

But it needs to be as , wt.webserver.protocol=https

Then I reconfigured using below commands as below and its working now:
ant -f config.xml uninstallService
ant -f config.xml installService -DwithSSL=true

Its resolved now.

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2 replies

avillanueva
avillanueva23-Emerald II
23-Emerald II
November 11, 2025

You need to check either the HTTP server logs or the Methodserver logs. I suspect there is a missed step in switching from HTTP to HTTPS. If you post them here, ensure you hide your personal details. 

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    RT_1139706110-MarbleAuthorAnswer
    10-Marble
    November 11, 2025

    Hello,

    Thank you for the response.
    Yes, it was a missed step.
    I also checked wt.properties file to for below,
    wt.webserver.protocol=http

    But it needs to be as , wt.webserver.protocol=https

    Then I reconfigured using below commands as below and its working now:
    ant -f config.xml uninstallService
    ant -f config.xml installService -DwithSSL=true

    Its resolved now.

    Translate
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