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15-Moonstone
August 3, 2023
Question

Windchill installation error

  • August 3, 2023
  • 1 reply
  • 1822 views

I am installed Windchill server when the http service part of the following error arrives

 

[Thu Aug 03 12:34:01.070658 2023] [mpm_winnt:notice] [pid 6344:tid 536] AH00455: Apache/2.4.54 (Win64) mod_jk/1.2.48 configured -- resuming normal operations
[Thu Aug 03 12:34:01.070658 2023] [mpm_winnt:notice] [pid 6344:tid 536] AH00456: Server built: Sep  8 2022 02:11:19
[Thu Aug 03 12:34:01.070658 2023] [core:notice] [pid 6344:tid 536] AH00094: Command line: 'C:\\ptc6\\Windchill_12.1\\HTTPServer\\bin\\httpd.exe -d C:/ptc6/Windchill_12.1/HTTPServer -f C:\\ptc6\\Windchill_12.1\\HTTPServer\\conf\\httpd.conf'
[Thu Aug 03 12:34:01.086243 2023] [mpm_winnt:notice] [pid 6344:tid 536] AH00418: Parent: Created child process 5140
[Thu Aug 03 12:34:01.476933 2023] [mpm_winnt:notice] [pid 5140:tid 516] AH00354: Child: Starting 300 worker threads.
Starting the 'Apache2.4' service
The 'Apache2.4' service is running.
ore:warn] [pid 3704:tid 528] AH00098: pid file C:/ptc6/Windchill_12.1/HTTPServer/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run?
[Thu Aug 03 14:14:33.949958 2023] [mpm_winnt:notice] [pid 3704:tid 528] AH00455: Apache/2.4.54 (Win64) mod_jk/1.2.48 configured -- resuming normal operations
[Thu Aug 03 14:14:33.949958 2023] [mpm_winnt:notice] [pid 3704:tid 528] AH00456: Server built: Sep  8 2022 02:11:19
[Thu Aug 03 14:14:33.949958 2023] [core:notice] [pid 3704:tid 528] AH00094: Command line: 'C:\\ptc6\\Windchill_12.1\\HTTPServer\\bin\\httpd.exe -d C:/ptc6/Windchill_12.1/HTTPServer'
[Thu Aug 03 14:14:33.949958 2023] [mpm_winnt:notice] [pid 3704:tid 528] AH00418: Parent: Created child process 7424
[Thu Aug 03 14:14:34.215553 2023] [mpm_winnt:notice] [pid 7424:tid 548] AH00354: Child: Starting 300 worker threads.

 

 

1 reply

jbailey
18-Opal
August 3, 2023

Do you have antivirus running? I have seen Symantec block rotatelogs.exe before.

MS_Santos15-MoonstoneAuthor
15-Moonstone
August 4, 2023

Hello, there is no antivirus on the machine.

jbailey
18-Opal
August 4, 2023

What do the apache logs say? Does the Windows event viewer show Apache dying?