Solved
Windchill Intralink users workplace access
I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.0.2
We have several users who receive an error when accessing their Windchill workplace:
Windchill Error
Contact your administrator for assistance. The following is the reference information.
Request ID: 4eijagow;mm35x217;408;svgrmk;80046
Request URI: /Windchill/ptc1/workspaces/MyWorkspace
Query string: AjaxEnabled=thirdLevelNav
Status code: 500
Exception: java.lang.IllegalStateException: getReader() has already been called for this request
We have found a workaround, possible from the client but not from web access. If the user goes to ‘File -> Server Management -> Workspace’, selects one of their workspaces and activates it with the right mouse button, it starts working again. The problem is that we have different users who have many workspaces, and performing this task on each user/workspace takes a long time. Is there a way to check what is causing this ‘problem’ and whether we can fix it for everyone centrally?
Thank you.
Best regards,
Here are the errors that I faced
ID richiesta: 4eijagow;mm35x217;408;svgrmk;80405
URI richiesta: /Windchill/ptc1/workspaces/MyWorkspace
Stringa interrogazione: AjaxEnabled=thirdLevelNav
Codice stato: 500
Eccezione: java.lang.IllegalStateException: getReader() has already been called for this request
We have several users who receive an error when accessing their Windchill workplace:
Windchill Error
Contact your administrator for assistance. The following is the reference information.
Request ID: 4eijagow;mm35x217;408;svgrmk;80046
Request URI: /Windchill/ptc1/workspaces/MyWorkspace
Query string: AjaxEnabled=thirdLevelNav
Status code: 500
Exception: java.lang.IllegalStateException: getReader() has already been called for this request
We have found a workaround, possible from the client but not from web access. If the user goes to ‘File -> Server Management -> Workspace’, selects one of their workspaces and activates it with the right mouse button, it starts working again. The problem is that we have different users who have many workspaces, and performing this task on each user/workspace takes a long time. Is there a way to check what is causing this ‘problem’ and whether we can fix it for everyone centrally?
Thank you.
Best regards,
Here are the errors that I faced
ID richiesta: 4eijagow;mm35x217;408;svgrmk;80405
URI richiesta: /Windchill/ptc1/workspaces/MyWorkspace
Stringa interrogazione: AjaxEnabled=thirdLevelNav
Codice stato: 500
Eccezione: java.lang.IllegalStateException: getReader() has already been called for this request