Windchill Performance Advisor patch 10.2 M030 WPA2 is now available

A couple of things to check to start with.

1: Make sure that the LicenseReport.xml is being generated in the create and sent folders under Windchill\utilities\PerformanceAdvisor\reports

2: Make sure that the report has a <WindchillServerInfo> section that has the correct SCN and GUID

3: I know some gadgets need at least 2 consecutive reports to be able to provide data, so try setting the LicenseReport to update Daily and then give it 48 hours to generate and upload 2 reports to see if you start to see data

4: It might be worth looking at some debug to make sure the report is uploading properly.Given the other data is okay, I doubt this is the issue, but its worth looking at.

     com.ptc.wa ALL

     wt.jmx.core.transport ALL

would work to start

If everything looks good after two uploads of a good report, and you still aren't seeing anything then we'll need to look into it further at this end to see if the data is making it to the database that drives the UI

You'll need to open a case and provide the reports which will give us the SCN and GUIDs we'll need to look further at the issue