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gnatesan-21-Visitor
1-Visitor
June 30, 2015
Question

Windchill Version mismatch (master vs file server)

  • June 30, 2015
  • 1 reply
  • 3411 views

Windchill version mismatch master vs file server while setting up new File Server

Steps followed:

1.Downloaded the zip files from file server management

2.Extracted all Zip files.

3.Installed using PSI.

Note: While Installing PTC Solution Installer not recognizing the Third Party Software. Resolved as per document CS31488‌

Looks like this issue related to M010 CPS05 Patch. any idea?

1 reply

T
TomU23-Emerald IV
23-Emerald IV
June 30, 2015

I'm not seeing the mismatch.  This looks exactly correct.  The remote file server will only show these two items as being installed.  Is it failing to start?  Are you getting error messages in the server logs?

G
gnatesan-21-VisitorAuthor
1-Visitor
June 30, 2015

Getting an error while configure the root folder for the file server. ( same issue CS43750)

Untitled.png

T
TomU23-Emerald IV
23-Emerald IV
June 30, 2015

Did you apply the CCSDSU patch?  This is a separate step that happens on the remote file server and is distinct from the server installation.

See https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS18468

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