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Invisigoth1-Visitor
1-Visitor
July 13, 2017
Solved

Windchill Workgroup Manager, Windchill File System Driver and Windows 10 Digitally Signed Drivers

  • July 13, 2017
  • 7 replies
  • 10042 views

Hello,


If you have run into this, go ahead and nod in agreement (and sympathy). If you have not, and are looking to install or update Workgroup Manager software on Windows 10, be aware.  In my case, seen with SolidWorks 2016/2017, Windows 10 and Windchill 10.2 M30 CPS-24:

Windchill Workgroup Manager and WFS Driver Installation fails on Windows 10 when Secure Boot function is enabled

The PTC WFS Controller service does not work properly in Windchill Workgroup Manager integration with CAD Applications supporting Windchill File System (WFS)

 

PTC WFS Controller Service does not start and gives following error in event viewer "The PTC WFS Controller service terminated unexpectedly" in Windchill Workgroup Manager 11.0 on Windows 10

 

SPR 6593724

(disabling Secure Boot is not possible as a workaround in many organizations)


Probably other docs in the DB, but these were the ones PTC passed along. Hoping this gets a permanent fix soon!

 

Best Regards,

ML Starkey 

    Best answer by Invisigoth

    Relief is on the way. CPS-25 is scheduled to drop on Sept 6th:


    "The 10.2 M030 or 11.0 Windchill Workgroup Manager WFS Driver installation fails with error or the PTC WFS Controller service fails to start on Windows 10 when Secure Boot is enabled "


    https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS264835

     

    7 replies

    T
    TomU23-Emerald IV
    23-Emerald IV
    July 19, 2017

    Same issue with the Windchill 11.0 M030 workgroup manager.  Smiley Sad

      J
      JHall1-Visitor
      1-Visitor
      December 13, 2018

      @TomU  Did you ever get your WGM working on Windows 10?

      James

      T
      TomU23-Emerald IV
      23-Emerald IV
      December 14, 2018

      Yes, I believe I used the patched driver until a later CPS came out.  (That was a long time ago...)

      I
      Invisigoth1-VisitorAuthorAnswer
      1-Visitor
      August 30, 2017

      Relief is on the way. CPS-25 is scheduled to drop on Sept 6th:


      "The 10.2 M030 or 11.0 Windchill Workgroup Manager WFS Driver installation fails with error or the PTC WFS Controller service fails to start on Windows 10 when Secure Boot is enabled "


      https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS264835

       

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