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sameer11-Visitor
1-Visitor
January 7, 2019
Question

Wizard not closing properly Form processing failed

  • January 7, 2019
  • 1 reply
  • 1479 views

Using IE, Once Edit change task wizard opened, I am trying to close it using cancel button (Red color X button) at the top right corner of wizard. But a popup opened showing message "Denied" and I need to click 'OK' button on the popup then only wizard closed. It is not closing properly once clicked on X red colored button.

 

MethodServer logs showing:: "com.ptc.core.components.validators.CreateEditValidatorUtils wcadmin - DENIED - Form processing failed, but no feedback messages given"

 

I also called super.pre-process();   but still same issue.

 

Please help!!

1 reply

S
sszulanski1-Visitor
1-Visitor
December 26, 2019

I got the same issue, extending CreateChangeRequestFormProcessor, using a routine that does nothing but calling the parent class:

@Override

public FormResult preProcess(NmCommandBean clientData, List<ObjectBean> objectBenas) throws WTException {

logger.trace("preProcess - Inside customized routine");

FormResult myResult = super.postTransactionProcess(clientData, objectBenas);

return myResult;

}

 

get the DENIED popup window with:

TRACE : myClass wcadmin - preprocess - preprocess - Inside customized routine

ERROR : com.ptc.core.components.validators.CreateEditValidatorsUtils wcadmin - DENIED - Form processing failed, but no feedback messages given.

ERROR : com.ptc.core.components.validators.CreateEditValidatorsUtils wcadmin - DENIED - Form processing failed, but no excpetion given.

 

In my case, it was because I called by mistake postTransactionProcess from preprocess ...

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