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1 reply

1-Visitor
November 2, 2016

Steve,

What in particular are you looking for?  A general understanding of the tools and how to use them?  Or more of a comprehensive, detailed instruction and how you can apply it to your needs?

We'd be happy to help you out - feel free to send me an e-mail directly if you are interested.

STEVEG21-Topaz IAuthor
21-Topaz I
November 2, 2016

Bob,

I am looking to get a much better understanding of workflows in change management.  I have an eLearning license available to me through my company but it doesn't seem to go into too much real detail.  I was just wondering if that class has a higher degree of detail.

1-Visitor
November 2, 2016

Having not taken this specific course but reading the description, to me it seems this course will definitely give you more detail than, say, the Business/System Administration courses regarding how to actually use the workflow administrator and hook workflows in to object types.  At only 16 hours though, I highly doubt it will do much help towards showing how to accomplish actual, practical use-case scenarios.  It will likely just run you through some of the common OOTB workflows and show you how to place the necessary components in with some generic best practices to keep yourself from shooting yourself in the foot, but not so much on forethought on those workflows or cool things you can do with them, like hooking them into reports, for example.  Those kinds of things would come from people experienced in building specific workflows to meet specific client needs in actual production systems.

In other words, definitely good for "how to do it", but may fall short on "the best way to do it".