WVS-Publishing issue/Job fails

Forum|Forum|13 days ago
June 2, 2026
3 replies
49 views

Hello Experts,

We are facing an issue with 2D publishing in Windchill.

The user is working in a Creo environment and attempting to publish a 2D representation for a Creo assembly. The assembly contains a few child components that originate from SolidWorks.

When the user initiates the 2D publishing process, the publish job fails. We would like to understand whether the presence of SolidWorks child parts within a Creo assembly could be causing the issue and if there are any prerequisites or configurations required to support this publishing scenario.

Has anyone experienced a similar issue? Could you please advise on the supported approach and any troubleshooting steps to identify the root cause?

Any suggestions would be greatly appreciated.

Thank you.

T

TDT

17-Peridot

Hi @AG_13010264,

What error is reported in the job log?

A

AG_13010264

Author

5-Regular Member

Above this normal came and after that error came from line which is below.

Failure to retrieve 0000009365.drw name 0000009365 (err = -4)
Jun 2, 2026, 4:44:43 PM:Drawing Processing Returned: $ERROR$ Failure to retrieve 0000009365.drw name com-uil-00209 (err = -4)
Jun 2, 2026, 4:44:43 PM:Attempting to delete temporary workspace publish11311129195403360877tmp.
Jun 2, 2026, 4:44:43 PM:Done deleting temporary workspace publish11311129195403360877tmp.
Jun 2, 2026, 4:44:43 PM:CadAgent Returned: $ERROR$ Failure to retrieve 0000009365.drw name 0000009365 (err = -4)
Jun 2, 2026, 4:44:43 PM:End (with Error): Drawing - 0000009365.drw, A.2
Jun 2, 2026, 4:44:43 PM:End job (with error): Drawing - 0000009365.drw, A.2
Jun 2, 2026, 4:44:43 PM:Publish Complete event dispatched
Jun 2, 2026, 4:44:43 PM:remove temp dir: $(publish.tempdir)\publish11311129195403360877.tmp