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LZ_90295184-Participant
4-Participant
March 28, 2025
Question

加装MPMLink后，系统登录报错，所有表格都显示报错501

  • March 28, 2025
  • 3 replies
  • 464 views
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.0.0

登录系统首页报错，信息如下：
Windchill 错误
联系管理员以获得协助。 以下信息供参考。

请求 ID: -mkpxqrsozujq;m8pvwcvj;108274;wwupyg;2477
请求 URI: /Windchill/ptc1/comp/wt.pdmlink.PDMLinkProduct.infoPage
查询字符串: oid=OR%3Awt.pdmlink.PDMLinkProduct%3A15497647&u8=1&portlet=component
状况代码: 501
消息: A persistence error occurred. 嵌套异常是: wt.pom.PersistenceException: 出现持续性错误。
当前时间: 2025-03-26 20:31:17.337 +0800

3 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
March 28, 2025

Articles:

    avillanueva
    23-Emerald I
    avillanueva23-Emerald I
    23-Emerald I
    March 28, 2025

    https://www.ptc.com/en/support/article/CS335656?source=search

    Make sure all steps were followed for installation. Did you clear tomcat cache? I would open a ticket with PTC tech support. You should have a backup before you installed MPMLink right? If there was an installation error or a step missed, perhaps you might need to roll back and retry. Any installation logs that have errors? I assume you were just adding the module to an existing installation?

      V
      vnamboodheriCommunity Manager
      Community Moderator
      April 4, 2025

      Hello @LZ_9029518, 

       

      It looks like you have some responses from our community champions. If any of these replies helped you solve your question please mark the appropriate reply as the Accepted Solution. 

      Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

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      Vivek N.
      Community Moderation Team.

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