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SriTalatam12-Amethyst
12-Amethyst
December 14, 2025
Solved

Could not have the Wizard(s) display banner and close upon successfully calling the processor class

Implementing a custom wizard in Windchill that will eventually create a WTPart and establish some associations. The process involves a multi-step wizard defined in custom-actions.xml and managed by a final form processor.

FormResult Message:
<script>
top.PTC.getMainWindow().PTC.messaging.showInlineMessage
([{"MessageTitle":"CONFIRMATION:",
"Messages":["Repair Kit generated successfully with number: C1000"],"MessageType":"SUCCESS"}]);
top.PTC.getMainWindow().PTC.performance.stopComponentTimer('WizardSubmit');
top.handleSubmitResult(0, 1, ' ', '\x20', {"extraData":{}})
</script>
While the expectation is to show a banner message or just close the windows, it just goes back to a refreshed parent wizard. 
Console Error:
Uncaught TypeError: Cannot read properties of undefined (reading 'getMainWindow')

Approaches Tried:

Various things have been tried including sending the feedbackmessage explicitly, redirecting to the URL manually. PFA for detailed explanation. Any feedback is appreciated. Thank you!

SriTalatamAnswer
12-Amethyst
December 18, 2025

It is the JSP location. Moving all the pages to the netmarkets folder resolved the issue. 

As quoted in the customization guide:

"Windchill will expect all jsp pages related to this object type to be located in \codebase\netmarkets\jsp\"

Thank you @Imad_A for the support. 

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6 replies

Imad_A13-Aquamarine
13-Aquamarine
December 15, 2025

I implemented a similar solution by overriding setResultNextAction in the FormProcessor.
You can adapt the snippet below to your own context. Hope this helps.

@Override
public FormResult setResultNextAction(FormResult result, NmCommandBean clientData, List<ObjectBean> objects)
throws WTException {

FormResult retval = super.setResultNextAction(result, clientData, objects);
String js = "top.opener.reloadTable(top.opener.PTC.jca.table.Utils.getTable(\"adhocTable\"));window.close();";
retval.setJavascript(js);
retval.setNextAction(FormResultAction.JAVASCRIPT);
return retval;
}


Regards,

iaarab

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SriTalatam12-AmethystAuthor
12-Amethyst
December 15, 2025

Thank you for the response.

I tried this in the processor class along with the doOperation() and issue persists.

Whenever the 'result' is being handled, it just fails to decipher the response, esp 'top.PTC.getMainWindow()'

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Imad_A13-Aquamarine
13-Aquamarine
December 15, 2025

It works fine on my side by overriding setResultNextAction() and returning a FormResultAction.JAVAscript &colon; 

@Override
public FormResult setResultNextAction(FormResult result, NmCommandBean clientData, List<ObjectBean> objects)
throws WTException {

FormResult retval = super.setResultNextAction(result, clientData, objects);

String js = "top.PTC.getMainWindow().PTC.messaging.showInlineMessage ([{\"MessageTitle\":\"CONFIRMATION:\","+
"\"Messages\":[\"Repair Kit generated successfully with number: C1000\"],\"MessageType\":\"SUCCESS\"}]);"+
"top.PTC.getMainWindow().PTC.performance.stopComponentTimer('WizardSubmit');"+
"top.handleSubmitResult(0, 1, ' ', '\\x20', {\"extraData\":{}})";

retval.setJavascript(js);
retval.setNextAction(FormResultAction.JAVASCRIPT);
return retval;
}

Imad_A_0-1765812676840.png

 

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