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DKWc15-Moonstone
15-Moonstone
October 12, 2023
Question

Customized Icons are not displayed in Windchill

  • October 12, 2023
  • 6 replies
  • 1986 views

Hi All,

Trying to use a custom icon for a soft-type.

Created a .png image in codbase\netmarkets\images.

Assigned it to soft-type in type and attribute management.

Maintained the standard pixel size 15x15 / 16x16.

Followed Article - CS292675 on support site, still the icon doesn't show up in recently accessed tab.

Any suggestions how to fix it.

Regards.

    6 replies

    avillanueva
    23-Emerald I
    avillanueva23-Emerald I
    23-Emerald I
    October 12, 2023

    Make sure that the file rights and directories leading to it allow for read by the apache service. Check apache logs. Also make sure you do not have any typos.

    B
    23-Emerald III
    BenLoosli23-Emerald III
    23-Emerald III
    October 12, 2023

    What version if Windchill?

    D
    DKWc15-MoonstoneAuthor
    15-Moonstone
    October 13, 2023

    12.1.2.4

    S
    17-Peridot
    ScottMorris17-Peridot
    17-Peridot
    October 12, 2023

    Try clearing browser cache or using incognito/private browser session

    D
    DKWc15-MoonstoneAuthor
    15-Moonstone
    October 13, 2023

    Tried it no success

    HelesicPetr
    22-Sapphire II
    HelesicPetr22-Sapphire II
    22-Sapphire II
    October 13, 2023

    Hi @DKWc 

    Check the location and icon name if there is some miss spelling

     

    check CS184885

     

    Clear browser cache, and also use CTRL+F5 to load newest files in the browser

     

    If the icon is right format and right codebase place, it has  to work 😄 if not usualy there is a users mistake. 

     

    PetrH

    B
    BjoernRueegg17-Peridot
    17-Peridot
    October 13, 2023

    Please make also sure that your icon names are unique. E.g. use a prefix or whatever. Also clean the browser cache and make sure you are also deleting the cache of your favourite sites. Especially Edge keeps the cache of the favourites.

    Cli

    HelesicPetr
    22-Sapphire II
    HelesicPetr22-Sapphire II
    22-Sapphire II
    October 16, 2023

    Hi @DKWc 

    Please share icon and also share the full path you've set.

    PetrH

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