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TG_1027271612-Amethyst
12-Amethyst
March 6, 2023
Solved

Get the total number of members of a group

  • March 6, 2023
  • 1 reply
  • 1678 views

Hello

 

I am trying to get the total number of members of a WTGroup in Windchill via code, so the sum of all users in a group and all its subgroups. Actually I need to check if the group size is bigger than a specified limit.

 

I tried to use .members() but it always fails with a PrincipalRepairFailedException error (Cannot process user because a related disconnected participant exists in the database). I have tried using OrganizationServicesHelper.members() or group.members() but it all leads to the same error.

 

Does anyone know how to solve this issue. I do not need to know the user names and attributes, I just need to find the total amount or if the member amount of a group is greater than a specified limit.

 

Best regards

Best answer by HelesicPetr

Hi @TG_10272716 

I do not know the API that can collect information with disconnected users. Iam sure that some exists but I never needed. 

 

generally if Active Directory is used it is very important to allow access to only windchill users by filtering a AD group

also the maintenance of active users is important

if someone who has access to WHC leave a company admin needs to care of the user in windchill. (disable, workflow check, checkout work and so on.)

 

So based on the best practice your trouble should not appear.

 

if you do not retract access from AD to just real windchill users that can be real problem with licensing. 

 

Just my opinion.

 

PetrH

1 reply

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire II
22-Sapphire II
March 7, 2023

Hi @TG_10272716 

 

The issue is that the API tries to get information about users. 

If the user is disconnected you should repair the user. 

This is my advice keep all your used users connected. 

 

PetrH 

    T
    TG_1027271612-AmethystAuthor
    12-Amethyst
    March 9, 2023

    Hello @HelesicPetr

    Thank you for your reply. Our problem however is that it is hardly possible to keep all users connected. And it would require a lot of work to fix all disconnected users and then its just a matter of time until it happens again.

     

    Is there a more stable approach? Can you somehow tell the API to ignore disconnected users or do you know another API that can be used instead?

     

    Best regards

    HelesicPetr
    22-Sapphire II
    HelesicPetr22-Sapphire IIAnswer
    22-Sapphire II
    March 9, 2023

    Hi @TG_10272716 

    I do not know the API that can collect information with disconnected users. Iam sure that some exists but I never needed. 

     

    generally if Active Directory is used it is very important to allow access to only windchill users by filtering a AD group

    also the maintenance of active users is important

    if someone who has access to WHC leave a company admin needs to care of the user in windchill. (disable, workflow check, checkout work and so on.)

     

    So based on the best practice your trouble should not appear.

     

    if you do not retract access from AD to just real windchill users that can be real problem with licensing. 

     

    Just my opinion.

     

    PetrH

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